...Chevalier also provide Professional Services to integrate converged voice and data networks portfolio to all multimedia application onto one IT based network infrastructure and help enterprises take advantage of convergence to personalize their customer relationships and to achieve greater service levels such as functionality, reliability, quality, flexibility and service.

24 Hours - Response For Major System Failure
Service Commitment : System Down Time Less Than 4 Hours.
On-site Standby After Installation
Replacement of Defective Hardware
Preventive Maintenance Every 2 Months
Technical Support From Avaya-COE Singapore & Avaya Laboratory in USA