AVAYA IP Telephony

AVAYA IP Telephony does more than just bring voice, data, and video together. It opens a new world of opportunities that can make workers more productive, processes more intelligent and customers more satisfied. AVAYA has over 1 million customers ranging from small businesses and non-profit agencies up to more than 90% of the companies in the FORTUNE 500? and governments worldwide.

AVAYA IP Telephony makes employees more available to customers, so they can answer questions, meet their needs and ensure customers stay loyal. And with intelligent access to more information and to fellow workers, employees can make decisions faster and with greater precision. Finally, to make sure technology investments are maximized, AVAYA Global Services help businesses plan, design, integrate and optimize the converged environment. So businesses get it right the first time.

AVAYA IP Telephony Benefits

• Modular architecture to support new business models in response to marketplace   demands.
• Resilient and highly available solutions that withstand disruptions using hardened   technology and proactive service tools.
• Cost savings resulting from infrastructure that can be consolidated, integrated,
  centrally managed and private.
• Scaleable for all organizations: small to midsize to global-multinational organizations.
• Productivity enhancing tools to enable employees to communicate and collaborate no   matter where they are working.
• Innovation enabled through more years of research and 1000’s of patents.
• Foundational for enabling Intelligent Communications for the enterprise through open
  standards-based solutions.

AVAYA IP Telephony Portfolio

AVAYA Communication Manager
At the heart of the AVAYA IP Telephony portfolio is Communication Manager Software. Proven in thousands of installations and based on years of ongoing AVAYA research and development, Communication Manager delivers hundreds of individual communications capabilities, making it one of the most powerful and feature-laden communication solutions available today.

AVAYA S8XXX Servers and Gateways
Designed to operate with Communication Manager, AVAYA S8XXX Servers and Gateways provide highly flexible, scalable, standards-based building blocks that can be mixed and matched to create optimized solutions. They enable centralized management efficiency of a single, streamlined network while delivering best-in-class call processing quality and reliability.

AVAYA Integrated Management
AVAYA Integrated Management applications are web-based tools specifically designed to help enterprises more effectively manage converged network infrastructures. This comprehensive set of applications can simplify system administration, provisioning, monitoring and network management, as well as fault and performance management operations.

AVAYA Appliances
To get the full value of an investment in IP Telephony, AVAYA provides a full range of devices – desktop telephone, wireless phones, softphones, conference phones, headsets and more. AVAYA phones feature a sleek design, improved ergonomics, flexibility, and enterprise class voice quality with models designed for specific user profiles and plug-in modules for gigabit Ethernet, video, Bluetooth and WiFi.

ENTERPRISE PHONES

The 9600 Series is AVAYA’s newest, high end IP Phone family offering high fidelity audio, stylish, professional design, context sensitiveuser menus and flexibility for future needs.

The 4600 phone family is AVAYA’s broad, feature and functionality rich family of IP telephones. The current portfolio of seven IP phones allows for a close match of customer needs to hardware selection.